These terms govern an organisation's use of Showrunner HR. The organisation accepts them when creating an account and again when adding a payment card. Where the organisation has signed an individual agreement with Showrunner, that agreement prevails wherever it differs from these terms.
These terms are between Showrunner ApS and the organisation that signs up for Showrunner HR. They apply from the date the organisation creates an account and continue until the subscription ends.
New organisations get a 14-day free trial with full access to Showrunner HR. No card is required to start a trial. At the end of the trial, the organisation must add a card and subscribe to keep using the product — access is paused (not deleted) until it does.
Showrunner HR is billed monthly, per venue, in the organisation's own currency, at the then-current published price (or an individually agreed price for organisations on a custom plan). Charges are collected automatically via the card on file. Prices exclude VAT/moms, which is added where applicable. Price changes take effect no earlier than 30 days after notice to the organisation's billing contact, and never during a current minimum term.
The organisation is the employer of the people it recruits, trials and hires through Showrunner HR. The organisation alone is responsible for ensuring that recruitment, trial shifts, hiring and the handling of candidate and employee data comply with the law of the country and municipality where each venue operates, including rules on employment, working time, pay, minimum age, equal treatment and data protection. Showrunner HR is a tool and does not constitute legal advice. The organisation indemnifies Showrunner against claims, fines and reasonable costs arising from the organisation's recruitment, screening or employment decisions or from the organisation's breach of applicable law.
Showrunner may suspend the organisation's access if a payment is more than 14 days overdue and has not been received within 7 days of a reminder, or if Showrunner reasonably considers that the organisation's use poses a security or legal risk. Showrunner gives notice where reasonably possible. The subscription continues to run during a suspension.
Showrunner HR charges per venue with unlimited user seats. To keep that sustainable, each venue's plan includes 150 applications per calendar month; additional applications are billed at a small per-application rate shown on the billing page. A venue is notified once it is close to its included amount, and again if it reaches the monthly limit, at which point new applications pause until the following month unless we raise the limit for you.
The first subscription an organisation takes out carries a 3-month minimum term from the date it starts. The organisation is billed monthly throughout, but the subscription cannot be cancelled to take effect before the minimum term ends.
After the minimum term, an organisation can cancel at any time from its billing page. Cancellation takes effect at the end of the current paid period — access continues until then, with no partial refund for the remaining days.
The organisation owns the data it enters into Showrunner HR and can export its candidate and employee data at any time while the account is active. After a cancellation takes effect, the organisation can export its data for 30 days. Showrunner then deletes the organisation's data in accordance with the data processing agreement.
Showrunner HR can sort and assess applications according to rules the organisation sets up itself. These assessments are decision support for the organisation's staff only. Every decision to progress, reject or hire a candidate is made by the organisation, and the organisation is responsible for the rules it sets up being lawful.
Contract templates, questions, messages and other texts in Showrunner HR are examples that the organisation adapts and checks against applicable law before use. Showrunner does not warrant that any template suits the organisation's circumstances or jurisdiction.
The organisation receives a non-exclusive right to use Showrunner HR for the subscription period. The organisation may not copy, modify or reverse engineer the system, give access to anyone other than its own staff, or use the system to build a competing product. User accounts are personal and may not be shared. All copyright and other intellectual property in Showrunner HR, including features developed at an organisation's request, belongs to Showrunner.
Showrunner maintains the system continuously and fixes defects within a reasonable time. Showrunner targets 99% monthly uptime, excluding scheduled maintenance, which is announced at least 24 hours in advance where practical. Showrunner does not warrant that the system is error-free or available without interruption. Showrunner is not liable for loss caused by the organisation's own circumstances, including shared passwords, incorrect use, errors in entered data or failure to comply with law, nor for loss caused by faults or outages at the third-party providers the system is built on. Showrunner is in no event liable for indirect loss, including loss of business, lost profit, loss of data, third-party claims or fines. Showrunner's total liability towards an organisation is limited to an amount equal to three months' subscription fees. Claims must be made in writing no later than three months after the organisation became aware of the matter. These limitations do not apply in case of Showrunner's intent or gross negligence, or where liability cannot validly be limited.
Showrunner processes personal data on behalf of the organisation under the data processing agreement, which forms part of these terms. The organisation is the data controller and is responsible for the legal basis for processing and for informing data subjects. Showrunner gives at least 30 days' notice before a new sub-processor that processes personal data is taken into use. Where these terms and the data processing agreement conflict on the processing of personal data, the data processing agreement prevails.
These terms are governed by Danish law. Disputes are settled at the courts of Showrunner's registered seat.
Showrunner may update these terms from time to time. Material changes will be notified to the organisation's billing contact in advance.